Courses

Overview of Sector

Individuals in this position interact with customers to understand customer needs and service them by effecting sales of relevant products.

Scope:

Individuals in this position display merchandise and interact with customers to understand their needs to service them with sales of relevant product offerings whilst working cordially within the team and retail organisation.

Module Details:

1. To display stock to promote sales

2. To plan and prepare visual merchandising displays

3. To dress visual merchandising displays

4. To dismantle and store visual merchandising displays

5. To prepare products for sale

6. To promote loyalty schemes to customers

7. To keep the store secure

8. To maintain health and safety

9. To keep the store clean and hygienic

10. To provide information and advice to customers

11. To create a positive image of self & organisation in the customers mind

12. To work effectively in your team